Shipping policy
Shipping Policy
At HEY SAHNI, we know you're excited to receive your order. That's why we aim to process and dispatch all orders as quickly as possible.
Processing Time
Most orders are processed and shipped within 1 business day.
Orders placed on weekends or public holidays are processed on the next business day.
Shipping & Delivery
All orders are shipped from our logistics hub in Germany, ensuring fast and reliable delivery.
Estimated delivery times:
- Germany: Usually delivered on the next business day after dispatch.
- Austria: Typically 2–3 business days.
- Rest of Europe: Usually 3–7 business days.
- International destinations: Delivery times vary depending on the destination and local customs procedures.
Order Tracking
As soon as your order has been dispatched, you'll receive a shipping confirmation email containing a tracking link, allowing you to follow your shipment at every stage.
Please Note
The delivery times above are estimates and may occasionally vary due to circumstances beyond our control, such as carrier delays, customs processing, severe weather, or public holidays.
If your order hasn't arrived within the expected timeframe or you have any questions, we're always happy to help.
Contact us:
hello@heysahni.de