Frequently Asked Questions

Thanks to vacuum insulation, the HEY SAHNI cup keeps drinks hot for up to 8 hours and ice cold for up to 12 hours. For more information click here.

All HEY SAHNI cups are made from premium 18/8 stainless steel with double-wall vacuum insulation. Food-safe, rust-resistant, BPA-free, and built to last.

Yes — all HEY SAHNI products are 100% BPA-free and made from food-grade 18/8 stainless steel.

The HEY SAHNI cup holds 350 ml (12 oz) — the perfect size for a coffee to go, latte, matcha, or your favourite drink.

Any drink you like — coffee, latte, cappuccino, matcha, tea, iced coffee, smoothies, or even a glass of wine at a picnic in the park.

The cup is spill-proof — it won't spill if tipped over or lightly shaken. It is not fully leak-proof, so we recommend keeping it upright and not packing it full in a bag.

A leak-proof cup is fully sealed and will not release any liquid even when turned upside down — but it requires a complex lid mechanism with multiple parts, is harder to clean, and creates a less natural drinking experience. HEY SAHNI cups are spill-proof: they will not spill when tipped or lightly shaken, but the lid is intentionally designed without a full seal. This was a conscious choice — fewer parts means less to break, easier cleaning, a more open and enjoyable drinking experience, and a lighter lid overall. We believe a great cup should feel effortless to use every single day.

Ceramic and glass cups look beautiful but they are fragile, heavy, and offer limited insulation. Stainless steel — specifically the 18/8 food-grade steel used in every HEY SAHNI cup — is virtually unbreakable, lightweight, rust-resistant, and taste-neutral. Combined with double-wall vacuum insulation, it keeps drinks hot for up to 8 hours and cold for up to 12. Ceramic loses temperature quickly and glass even faster. For a cup you carry every day, stainless steel simply performs better in every practical category.

The HEY SAHNI cup is wider than most standard car cup holders — it won't sit securely without support. That's exactly why we created the HEY SAHNI Cupholder Adapter — it fits around your cup and slots perfectly into any standard car cup holder, keeping your drink stable on every drive.

High-quality food-grade stainless steel does not affect the taste of coffee. Unlike lower-quality materials, it does not absorb flavours or odours, making it ideal for daily use. Many coffee professionals prefer stainless steel because it is durable, hygienic and easy to clean.

A Babyccino is a popular children's drink that originated in Australian and New Zealand café culture. Unlike a cappuccino, it contains no coffee and is typically made from warm, frothed milk, often served with a sprinkle of cocoa or cinnamon. It allows little ones to enjoy their own café experience while parents enjoy their coffee. Inspired by Australia's family-friendly coffee culture, the HEY SAHNI Babyccino Cup was designed to make these moments even more special. If you want to know more read our article about the babyccino!

The stainless steel body is dishwasher safe, but we recommend hand washing to keep the colour coating looking its best. The lid is fully dishwasher safe.

Hand wash the cup with warm water and dish soap. The lid can go in the dishwasher. A toothbrush works great for cleaning underneath the sliding opening. For more information click here.

Make sure the lid is open before placing it on a cup with a hot drink. Press down firmly until it seats securely, then slide to close. With boiling water, take care as steam can dislodge the lid.

Within the EU we typically deliver within 1–3 business days. Orders are processed and shipped as quickly as possible.

Free shipping on all orders over €60.

Yes — we stand behind every product. If you have any issues, reach out to our customer service team and we will find a solution together.

Usually not — each edition is intentionally produced in small quantities. Occasionally a design returns as a restock. Subscribe to our newsletter to never miss a new drop.

HEY SAHNI cups are a sustainable alternative to disposable cups. In Germany alone, 320,000 single-use cups are thrown away every hour. One reusable stainless steel cup saves hundreds of disposables over its lifetime — and many cafés offer a discount when you bring your own. If you want to know more check out our article about that topic.

A single HEY SAHNI cup, used daily, saves hundreds of disposable cups every year — and thousands over its lifetime. Unlike paper cups, which are lined with plastic and cannot be recycled in most facilities, a stainless steel cup produces no ongoing waste. Many cafés also offer a discount when you bring your own cup, so your HEY SAHNI pays for itself faster than you might think.

HEY SAHNI was founded by Lisa Doehl after she fell in love with Melbourne's coffee culture — a city where the reusable cup isn't a trend but a way of life. She wanted to bring that mindset to Europe: a cup that is beautiful enough to carry every day and good enough to actually replace disposables. The name HEY SAHNI is a personal one, close to Lisa's heart — a reminder that the brand was built with intention, not just as a product but as a statement.

In Australia, coffee culture is deeply rooted in everyday life. Bringing your own reusable coffee cup is common practice in many cities and helps reduce disposable cup waste. HEY SAHNI was inspired by this culture during Lisa's time in Melbourne, where quality coffee and reusable cups are part of daily life.